Recall of product: OSRAM LED STAR GX53 40 120 4.9W produced by Ledvance
A recall has been initiated by the manufacturer, Ledvance, for certain OSRAM LED STAR GX53 40 120 4.9W lamps due to a quality issue that may pose a safety risk.
The affected products, identified by specific IC/Ident Codes, were sold between 9th June 2024 and 29th December 2025. For the official Ledvance recall statement: click here.
This page offers the option to submit a recall claim and get the cost and shipment of any recalled lamps refunded. Below you will find the steps to make this claim:
- Step 1. Log in or share order details: Use the web form below and either use your credentials to login (left-hand column) or enter your order information
(right-hand column). After logging in, follow steps 2 to 6 to complete your claim. - Step 2. Enter the quantity: Specify how many recalled products you have. Important: not every GX53 lamp is recalled. This depends on the batch number.
Refer to instructions below. - Step 3. Select the reason: Choose “Product is being recalled by manufacturer.”
- Step 4. Choose your solution: Select “Refund” to request reimbursement.
- Step 5. Upload the IC/Ident code: Provide a clear, legible photo of the back of one of your lamps, showing the product I/C and batch code.
Refer to instructions below - Step 6. Submit your request: Review all information and submit. You’ll get a confirmation once it’s processed.
IMPORTANT INFO:
- Only for orders within 9-6-2024 - 29-12-2025
- Only for orders with the correct IC/Ident Codes + batch combinations
- Do not return the lamps
- Only OSRAM branded products are recalled, LEDVANCE branded products are safe
- If your lamps are affected, safely disassemble the lamps following the steps below.
Identifying affected lamps and instructions for safe de-installation
Below the web form, you will find more information to determine whether your purchased lamps are unsafe and how to safely remove them from your fixtures.
- Am I affected by the recall?
- How do I un-install my recalled product?
- How can I find the IC/Ident codes+batch?
It is important to us that you are satisfied with all your purchases from Any-lamp. If you are not satisfied with one or more of the products you have purchased, you can easily start the return process within 14 days of receiving your order. You can also claim damaged product and/or warranty by using the below form. Start with logging into your profile by using your email address and password in the first column. Have you forgotten your login name or password? No problem! Proceed by entering your order information in the second column.
If you have an account, sign in with your email address.
Not all OSRAM LED STAR GX53 40 120 4.9W lamps are affected, to find out if your lamps are a possible safety threat, follow the steps below.
- Please check the IC/Ident Codes (AC + 9 digits) in combination with the batch code (4 characters)
- Is there a match? → disassemble your lamps
- Is there no match? → your lamps are safe, no action needed
Here you can find the list of the affected Ident codes and Batches:
| Item Code | Product name | IC/Ident Codes | Batch |
|---|---|---|---|
| 244094 | LED STAR GX53 40 120 4,9W/827 230V OSRAM | AC457020055 AC457020255 |
FL4j, FL4E, FL4H, FL4O, FL4R |
| 244095 | LED STAR GX53 40 120 4,9W/840 230V OSRAM | AC457030055 AC457030155 |
If your lamps are affected, safely disassemble the lamps following the steps below:
- Turn off the power (group/circuit)
- Check that there is no voltage on the product
- Remove the product (Unscrew the lamp anti clockwise)
- Mark the lamp(s) as 'faulty'
- Keep at least 1 faulty unit in a safe place for to later claim your refund
- Take any remaining units to a nearby recycling point.
How do I get a refund?
If your product matches the IC/Ident Codes + batch code you are eligible for a refund. You can start the process by logging in using the form at the top of the page.
We would like to emphasize again that this product could be dangerous if you continue to use it.