As soon as your package has left our warehouse, you will receive an e-mail from us with a track and trace code from the carrier. In this e-mail you can click on the tracking link to follow the status of your delivery. Please note that it can sometimes take a while before a status is updated. This is because your package is not scanned by every depot during the route it takes.
Is the delivery of your package taking longer than usual or has the status of the delivery been the same for several days? The please contact the carrier.
What does the status of my tracking number mean?
Delivery
- Can I pick-up or drop-off products on site?
- What are the delivery times?
- Are there any destinations we do not deliver to?
- I have not received my order yet. What should I do?
- How much does the delivery cost?
- How long will it take to receive my order?
- What does the status of my tracking number mean?
- Which delivery company do you ship your parcels with?
- Can I have my order delivered to a pick-up point?
- Where is my order?